We're here to assist you with your luxury timepiece journey
Our dedicated team of luxury watch specialists is available to answer your questions and provide personalized assistance.
Munich, Germany
Appointment OnlyFind quick answers to common inquiries
Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM CET. We respond to emails within 24 business hours.
Yes, we ship worldwide with secure, insured delivery. Shipping times and costs vary by location.
Our Munich showroom is available by appointment only. Please contact us to schedule a private viewing.
All Lumien timepieces come with a certificate of authenticity and unique serial number for verification.