Your Trust is Our Foundation
Last Updated: January 2025
At Stripe's Watch Drop, we value your privacy and are committed to protecting your personal information. This comprehensive policy outlines how we collect, use, and safeguard your data, as well as the terms governing your use of our services.
Protecting your personal information is fundamental to our business
We collect information to provide superior service and ensure the security of all transactions:
Your information enables us to deliver exceptional service:
Fulfill purchases, arrange secure shipping, and provide tracking information
Respond to inquiries, provide concierge support, and manage after-sales service
Prevent fraud, comply with regulations, and maintain transaction security
Curate collections, provide recommendations, and enhance your experience
We employ industry-leading security measures to protect your information:
All data transmissions are encrypted using SSL/TLS protocols. Sensitive information is encrypted at rest using AES-256 encryption.
Strict access controls limit data access to authorized personnel only. Multi-factor authentication required for all system access.
Third-party security audits conducted annually. Continuous monitoring for potential vulnerabilities.
Personal data retained only as long as necessary for business purposes or legal requirements.
We partner with trusted service providers who adhere to strict privacy standards:
You have the following rights regarding your personal information:
Request a copy of the personal data we hold about you
Update or correct inaccurate personal information
Request deletion of your personal data (subject to legal requirements)
Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact our Privacy Officer at privacy@lumienshop.com
The following terms govern your use of our services and website
By accessing or using Lumien Shop services at lumienshop.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
All purchases are subject to the following conditions:
Prices are listed in USD unless otherwise specified. All applicable taxes and duties are additional.
Payment in full required at time of purchase. We accept major credit cards, wire transfers, and cryptocurrency.
Orders subject to acceptance and availability. We reserve the right to refuse or cancel orders.
Title and risk of loss transfer upon delivery to shipping carrier.
Every timepiece sold by Lumien Shop is guaranteed authentic:
Each piece verified by certified horologists
Certificate of authenticity provided with each purchase
Ongoing authentication support for all purchases
While we strive for excellence in all aspects of our service:
All content on this website is protected by intellectual property laws:
The Lumien name, logo, and all related marks are trademarks of our company. Product images, descriptions, and content may not be reproduced without written permission.
We are committed to resolving any disputes amicably:
Contact our customer service team to address concerns
If needed, participate in good-faith mediation
Binding arbitration as final resort, conducted in Berlin, Germany